uCheck has teamed up with Yoti and Post Office EasyID to let you prove your identity for your DBS check, without having to take your ID documents physically to your employer. The process for using this is simple and secure and will make your DBS application as quick as possible. In order to use Digital ID, you will need to go through these simple steps:
Download the App
You can download either the YOTI or Post Office Easy ID apps. They work in exactly the same way as each other as Yoti and Post Office have a technical partnership for their apps. Both of these apps are completely free and can be used for reasons other than your DBS check. You can either enter your ID information when you first download the app, or you can enter it after scanning the QR code on your application, it’s entirely up to you.
If you haven’t downloaded the Yoti or EasyID app when you scan the QR code on your application, you will be prompted to download an app before you can complete your Digital ID check.
Scan the QR Code
At the end of the forms you will be presented with the Digital ID screen with a QR code. Scanning the QR code lets the app know exactly what we need for you to validate your Digital ID. The app will ask you to confirm who has requested the data, so you know that the request is legitimate.
If you haven’t downloaded the Yoti or EasyID app when you scan the QR code on your application, you will be prompted to download an app before you can complete your Digital ID check.
Enter Your Data
Now that the app knows what is required for your Digital ID verification, it will guide you through each of the steps you need to take to get verified. This will include scanning ID documents (normally a Passport and Driving Licence), taking a selfie to prove you are a real person, and validating your address through a credit reference agency check or from your Driving Licence.
If you are having trouble scanning the chip on your Passport, we recommend taking the case off your phone and trying again. If you use up all your attempts and haven’t been able to complete your Digital ID, the app will pass back to us that you have failed to complete your Digital ID and your employer will be in touch for an alternative way to validate your identity. This won’t prevent your DBS application from happening.
Share Your Digital ID
Once the app has validated all of the information needed, it will confirm all the data it will be securely sharing with us, and ask you to confirm you are happy to share it. This information is only used to validate your identity and isn’t stored for any other purpose. When you share the Digital ID, your employer will be alerted and will check the information on your Digital ID matches what you entered in your application. If the information doesn’t match, they will be in touch with you for more information.
Walkthrough Video
Here is a helpful video from Yoti to take you through creating your Digital ID on their app. It’s worth watching this video if your are using either the Yoti or Post Office EasyID app because the process is the same for both of them.
Please note, if you are having trouble using either the Yoti or Post Office EasyID apps, please contact Yoti Support. Their support
desk covers both apps.
Frequently Asked Questions
The app uses your phone number and requires you to create a pin to keep your account secure and prove you are in control of your phone. The number isn’t shared with anyone else.
This can sometimes happen if you are not on the latest version of the app. Please check the app store to see if there are any updates that need to be installed.
If the issue continues, please contact Yoti Support.
Yoti and Post Office EasyID are working in partnership together, which means that their apps are identical to each other. Therefore it’s entirely up to you which one you would rather use.
If you don’t want to complete your digital ID or are unable to do so, simply go back to the Digital ID Verification page on your uCheck application and select Opt-Out of Digital ID. This will inform your employer who will be in touch with an alternative way to validate your identity.
uCheck, Yoti and EasyID all meet the highest levels of security because of the sensitive data they hold.
If you are using Internet Explorer 11, you may not be able to see the Yoti QR code, Yoti recommend you use Chrome, Firefox or Safari. If you can see the Digital ID Verification page, you will have been emailed a link back to this page already, so if you switch to a different browser and go to the link we have emailed you, you will be able to pick up right where you left off.
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